Dracula Casino is operated by Excite Ultra Media Ltd (the “Company”, “we”, “us” or “our”), which acts as the data controller for all personal information collected through this website. This Privacy Policy explains how we collect, use, share and protect your personal data throughout your relationship with us, and sets out the rights you hold over that data.

When You Register

When you create an account with Dracula Casino, we collect information such as your full name, date of birth, email address, username, password and preferred currency. We need this information to open and administer your account, confirm that you are at least 18 years of age, and communicate with you about your membership. This data is processed on the basis of our contractual relationship with you and our legal obligations as a licensed operator.

When You Deposit and Withdraw

To process deposits and withdrawals, we collect payment details relevant to your chosen method, which may include card numbers, bank account references, cryptocurrency wallet addresses or e-wallet identifiers. We share this information with our payment service providers—including processors handling VISA, Mastercard, Apple Pay, Revolut, Bitcoin, Tether and Ethereum transactions—solely to complete your transaction. These providers are contractually required to protect your data and may not use it for any other purpose. Payment data is also used to detect and prevent fraud and money laundering.

When We Verify Your Identity

We are required to verify the identity and age of all players. During this process we may collect copies of government-issued identity documents, proof of address and, where required, evidence of source of funds. This information is shared with specialist identity-verification and anti-money-laundering service providers acting on our behalf. We may also be required by law to disclose relevant information to regulatory or law-enforcement authorities. Verification is a legal obligation we cannot waive, and we cannot permit gameplay until it is satisfactorily completed.

While You Play

During your time as an active player, we collect data about your gaming activity, session times, betting patterns, device type, browser and IP address. We use this information to personalise your experience, operate our responsible-gambling tools, identify signs of problem gambling and fulfil our obligations under our gaming licence issued by the Anjouan Gaming Authority (licence number ALSI-202601040-FI2). We may share aggregated, anonymised data with software providers such as Pragmatic Play, Evolution and others who supply the games in our lobby, but only to the extent necessary for game delivery and integrity.

When You Close Your Account

If you choose to close your account, we will cease active processing of your data for marketing and gameplay purposes. However, we are required by applicable law and our licensing conditions to retain certain records—including identity, transaction and communication records—for defined periods after closure. Once those retention obligations are satisfied, your data will be securely deleted or anonymised.

Your Rights and Cookies

You have the right to access the personal data we hold about you, to request corrections where it is inaccurate, and to request deletion where we have no lawful basis for continued retention. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact our support team via the details on our Contact page. Please note that some data cannot be deleted while legal retention duties apply.

We use cookies and similar technologies on our website to keep you logged in, remember your preferences, analyse site traffic and, where you have consented, deliver relevant promotions. You can manage your cookie preferences through your browser settings at any time. For full details of the cookies we use, please refer to our Cookie Policy.

This Privacy Policy was last reviewed in 2025. We may update it from time to time; any material changes will be communicated to you by email or via an on-site notice.